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Strategic Priorities for 2024-2029


The Center for Service Learning's 2024-2029 Strategic Plan will provide long-term guidance and clarity for team members to consult as they coordinate annual programming, orchestrate intentional collaboration with community and campus partners, and determine opportunities for growth. The CSL is invested in prioritizing experiences that directly impact student growth, and responsibly managing funds to sustain organizational and institutional growth. We are committed to revisiting the goals, progress indicators, and overall vision at regular periods (once per semester) to reflect, adapt, and realign as needed.  


Student Support

“graduating civically aware and engaged students”

Priority Areas:

2024-2025 Strategy Story

  • Starting Fall 2024, CSL staff is available for students to schedule meetings with through Jayhawk GPS. We are also sending out automations to students who indicate interest in our offerings in the Jayhawk GPS intake survey.

2025-2026 Strategy Stories

  • In Summer 2025, CSL began to use Jayhawk GPS to communicate with Certificate in Service Learning registrants.

  • From August-November 2025, CSL surpassed its total number of student drop-in appointments for all of AY 24/25.


Outreach

“curating an impactful identity based in commitment and action” 

Priority Areas:

  • Reach and engage students across all colleges/schools, majors, etc.
  • Promote adoption of service learning in course across all undergraduate-serving colleges/schools
  • Development and maintenance of mutually-beneficial partnerships on and off-campus
  • Representation of KU via conference participation and publication

2024-2025 Strategy Stories

  • The CSL has begun to utilize EmmaHQ, KU's preferred system for email newsletter communication.

  • The CSL participated in tabling activities within different campus/academic buildings (Engineering, Business, Ambler Recreation Center, etc.) to reach students across campus.

  • CSL staff presented three workshops at the 2025 IMPACT Conference.

  • Along with the Center for Undergraduate Research & Fellowships, CSL staff and faculty fellow conducted over 12 academic departmental visits to promote service learning, undergraduate research, and fellowship opportunities.

2025-2026 Strategy Story

  • One CSL staff member and one student presented at the Kansas Volunteer Commission's Civic Engagement Conference in November 2025.


Collaboration

“creating and maintaining a community of experts passionate about service learning”

Priority Areas:

  • Partnership and participation with campus units, departments, and working groups
  • Partnership and participation with local and national partners (United Way of Kaw Valley, Campus Compact, AmeriCorps, etc.)
  • Partnership and engagement with KU staff and faculty across the institution (Ambassador Programs, Faculty Fellows)

2024-2025 Strategy Stories

  • CSL staff partnered with KU Academic Programs and Experiental Learning to develop a Canvas module containing civic engagement resources (volunteering, voting, community awareness, and free speech considerations) available for any instructor to use.

  • Rather than managing separate events, CSL and the Center for Undergraduate Research & Fellowship co-hosted an end-of-year recognition and celebration program.

2025-2026 Strategy Story

  • To better understand instructor perspectives, CSL led a service learning course designation focus group in November 2025.


Data Management

“using evidence to lead future decisions and demonstrate CSL impact”

Priority Areas:

  • Tracking and documentation of student interactions, reach, and outcomes
  • Utilization of existing data to understand and engage interested students (KU AIRE, NSSE, NSLVE)
  • Designation of service learning courses across colleges/school

2024-2025 Strategy Story

  • CSL received KU's 2022 NSLVE results and used that information to inform promotion and programs for the 2024 General Election.

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